We guarantee our products. We strive for the highest academic research and jewelry production standards. The dimensions of an item and the materials that it is made of are carefully listed. If an item hasn’t met your expectations, you may return it. The complete cost of the item will be refunded, but not the shipping. If an item is damaged during shipping, please contact us immediately so that we may come to a mutually satisfactory arrangement. An item may be returned for exchange, refund, repair, or credit.
If you have any questions about our guarantee, please, email us at firstname.lastname@example.org.
Returns and Exchanges
Returns and exchanges may be made by mail. Please call or email us if you wish to return or cancel an order placed online.
Returning by mail
- Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
- Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by The Treasury, LLC.
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
The Treasury, LLC
PO Box 105
Ash Fork, AZ 86320
ph: 1 (831) 359-1310